If you receive an error or no response when capturing a scrolling website, you can fix the problem by using a different browser.īesides, you can upgrade the latest Snagit to solve the problem, because the scrolling profiles were added to Snagit 12.4 and later.Ģ. Scrolling capture is not available in Opera or Safari? #Snagit 12 scrolling capture not working upgrade Scrolling capture is not supported in Safari on Windows and Opera. Scrolling capture takes a black section in Internet Explorer? Using the Snagit 11 Custom Scroll or Snagit 12 Custom Scroll is recommended as the alternative.ģ. To solve it, you should follow the actions below: Snagit Capture Preferences Free Some users reported that the scrolling capture cuts off the very bottom edge of the screenshot or displays it as a black section in Snagit 10 in Internet Explorer. Select Profile Settings, find Input, locate Properties, and click the Scrolling tab. Uncheck the Use fastest scrolling method option.
Text Capture is no longer supported in Snagit 10 and later.Įven if you are running in Snagit 10 onwards, the text scrolling capture is failing in Microsoft Word, you should set the view settings to Print Layout view. Select View tab in office 2003 or View Menu in Office 2007 to find Print Layout. The above issues are those frequent problems that most users may encounter.
If your Snagit is still not working, just exit the security software like Kaspersky, MacAfee, etc. #Snagit 12 scrolling capture not working software.#Snagit 12 scrolling capture not working upgrade.
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